Yesterday I attended the latest session of the ILM3 Leadership and Management course I am enrolled on and have spoken about before. This week the theme was ‘Planning & monitoring work and performance management’ and as ever it was really useful in helping me to think about my own workload and the workload of other members of the team here at the Retail Office.
Throughout my school years the importance of planning work was drilled into us, and I have to admit it is something I did somewhat reluctantly, seeing it as an additional task to an already substantial workload. It was only once at university that I truly appreciated the value and importance of planning my work. As a history student I can honestly say that I would often spend more time in the planning stages of an essay than the actual writing process. A good plan was essential to success in achieving the outcome I was aiming for. This is one skill that I have transferred directly to my role as intern and something which was discussed in today’s session. It also ties into the idea of SMARTIES targets I talked about a few weeks ago. Planning your workload is ... read more