About the Retail Office

About the Retail Office

Retail Office Jobs

For vacancies in the Retail Office, please visit Durham University's recruitment site: www.durham.ac.uk/jobs.

We also offer work experience and unpaid internships: for further information, please contact shop@durham.ac.uk

About the Retail Office

The Retail Office was set up in April 2009 to oversee all retail operations within Durham University, from student shops and branded merchandise, to Museum shops and promotional products. We are the only supplier of official, Durham University-branded products, and carefully select distributors for our products.

We are a small, friendly team that loves getting out to events and meeting our customers.


Terms and Conditions applicable to entries into Revision Pack Giveaway Facebook ® competition

  1. Revision Pack Giveaway (the “Competition”) is an Facebook giveaway competition run and administered by the Durham University Retail Office (the “Retail Office”);

  2. The Competition shall commence on the 22nd March 2019 and shall conclude on the 5th May 2019;

  3. During the course of the Competition, participants will enter the competition by liking a Facebook post about the competition.   

  4. The Retail Office shall select winners randomly.

  5. All entries for the Competition must be submitted by Midnight on 5th May 2019.

  6. The Winner shall be selected on Monday of the following week and shall be announced by the University by 12 noon that day;

  7. The Retail Office shall announce the winner by firstly contacting the winner via private message then announcing the winner publicly on various social media platforms.

  8. The prize awarded to the winner will be a revision pack worth £15.80 (RRP) consisting of the following:

    1. 1 x University Pen (£1)

    2. 1 x University Pencil (£0.80)

    3. 1 x University Highlighter (£3.50)

    4. 1 x A5 Polyprop Wiro Notebook Blue (£3.50)

    5. 1 x Expanding File, 12 compartments Blue (£7)

  9. Employees or agents of the University or anyone else connected with the Competition may not enter;

  10. All entrants who “like” the post to enter into the Competition shall be deemed to have accepted these Terms and Conditions;

  11. No purchase is necessary.  If you have any questions about how to enter or in connection with the Competition, please e-mail us at retail@durham.ac.uk

  12. Entries received outside the duration of the Competition as detailed herein, will not be considered;

  13. If the winner does not respond to the Retail Office within fourteen (14) days of being notified they are the winner of the Prize by the Retail Office by email, then the winner's prize may be forfeited and the Retail Office (at its discretion) shall be entitled to select another winner in accordance with the process described above.  A winner may choose to accept or reject the Prize.  In the event that the winner chooses to reject the Prize, a different winner may be chosen;

  14. An entry shall be declared invalid where it is submitted in breach of these Terms and Conditions, or an entrant is found to have breached these terms and conditions.  Where such entrant is the winner, the winner's Prize will be forfeited and the Retail Office shall be entitled to select another winner.

  15. The Prize will be sent to the winner by post;

  16. The Prize is non-exchangeable, non-transferable, and is not redeemable for cash;

  17. The Retail Office retains the right to substitute the Prize with another prize of similar value in the event the original prize offered is not available;

  18. All entrants shall be solely responsible for compliance with all terms and conditions applicable to use of Facebook® in order to participate in the Competition;

  19. The Retail Office shall use and take care of any personal information you may supply and shall at all times handle it strictly in accordance with the terms of the Data Protection Act 2018.  By entering the Competition, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about the Prize;

  20. The Retail Office accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Competition or accepting the Prize. The University further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Competition. Nothing in these Terms and Conditions shall exclude the liability of the University for death, personal injury, fraud or fraudulent misrepresentation as a result of its negligence;

  21. The Retail Office reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Competition with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of the University in all matters under its control is final and binding and no correspondence will be entered into;

  22. The Retail Office shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure;

  23. These terms and conditions will be governed by English law and entrants to the Competition submit to the exclusive jurisdiction of the English courts.