Contact Us

 If you are having any problems placing an order, have a query relating to your order, would like to give feedback on our site, or would like advice on our products, please contact our friendly Retail Team in one of the following ways:

By Email

Contact us at shop@durham.ac.uk or fill out the form below; we aim to respond to all emails within 48 hours.

By Telephone

Landline: 441913347276

Mobile: 07503700019

Please note that our signal is not great so if you are having trouble getting through please send us an email with your contact information to shop@durham.ac.uk.

By Post

Write to: Retail Office, The Mountjoy Centre, Durham University, Durham, United Kingdom, DH1 3LE.

Contacting our Shops

Please use any of the above methods of contact for queries relating to purchases made in one of our shops.